cancel
Showing results for 
Search instead for 
Did you mean: 

Billing dates

torbayguy
Grafter
Posts: 207
Registered: ‎18-03-2010

Billing dates

I have 2 billing dates, telephone - 2/5/10 and broadband 10/5/10
I raised a ticket and asked why the dates were seperate, and was told they would be aligned and my billing date will be 10th of the month.
My phone stills gives my next bill due on 2nd May?
Can somebody please sort this for me.
Thanks
3 REPLIES
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Billing dates

Hi torbayguy,
Just looking at this for you now, I'll post back shortly.
torbayguy
Grafter
Posts: 207
Registered: ‎18-03-2010

Re: Billing dates

Any update Matt?
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Billing dates

Hi torbayguy,
Sorry for the delay in getting back to you, I'm just talking to one of our developers now who's sorting this for you. If you check in half an hour or so everything should be aligned for the 10th.