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Billing date....

les37b
Grafter
Posts: 75
Registered: 26-12-2012

Billing date....

I applied to join Plusnet on 26th December and its due to go live on 23 January for BB and phone - almost 1 month later!
I've already paid a month in advance for BB and calls and a year in advance for my line rental.
Can someone explain how this will get balance out?
1 REPLY
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: Billing date....

Hi there,
We may have taken the money already, but the first month doesn't start running until the services go active - so you won't pay your second bill until a month after that Smiley
Hope that helps explain.