Billing date....

[#1]

I applied to join Plusnet on 26th December and its due to go live on 23 January for BB and phone - almost 1 month later!
I've already paid a month in advance for BB and calls and a year in advance for my line rental.
Can someone explain how this will get balance out?

[#2]

Hi there,
We may have taken the money already, but the first month doesn't start running until the services go active - so you won't pay your second bill until a month after that
Hope that helps explain.