Billing date 18th- Joining Be* on the 21st ?
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- Re: Billing date 18th- Joining Be* on the 21st ?
Billing date 18th- Joining Be* on the 21st ?
11-03-2011 4:36 PM
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The Billing date for plusnet is on the 18th, so their will be a potental 3 day difference.
What happens ? will plusnet bill those extra 3 days ?
Its down to that 5 day MAC System
If I'd given be the order yesterday the Migration date would of been the 17th or 18th pairing nicely with the end of the billing cycle.
Ticket #40674446
Thx f9o
Re: Billing date 18th- Joining Be* on the 21st ?
11-03-2011 4:45 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Billing date 18th- Joining Be* on the 21st ?
11-03-2011 4:53 PM
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Monday the 7th of March was the request date. Mac finally released this morning so today makes it the 5th day out of the 10.
So does it mean the Direct Debit will be taken on 18th for the full amount & it will be recredited 28 days later ( looking at other posts concerning DD)
Its a disapointing.
Re: Billing date 18th- Joining Be* on the 21st ?
11-03-2011 4:55 PM
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Re: Billing date 18th- Joining Be* on the 21st ?
11-03-2011 4:56 PM
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18th is the Friday, 21st is the Monday.
Order went stright to Be* as soon as the MAC was finally released. Be* submitted the order & 21st what BT came back with. Be* is shared LLU so the MAC was required before I could submit the order.
I tried to get the dates paired ,so it would save me & plusnet any potential billing hassels.
Maybe Plusnet can help get the migration date moved sooner as it would help them with the direct debt issues ?
Ticket #40674446
Re: Billing date 18th- Joining Be* on the 21st ?
12-03-2011 7:37 PM
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Re: Billing date 18th- Joining Be* on the 21st ?
14-03-2011 11:32 AM
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Ticket #40674446
Thx f9o
Re: Billing date 18th- Joining Be* on the 21st ?
14-03-2011 2:59 PM
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Re: Billing date 18th- Joining Be* on the 21st ?
14-03-2011 3:10 PM
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Can seem to find your reponse. This one from Robert popped up though?
"As the system will generate another invoice, it will take another full month by Direct Debit, however once the migration completes and the Direct Debit is showing as cleared, we will be able to refund the overcharge back to your account."
Thx f9o
Re: Billing date 18th- Joining Be* on the 21st ?
14-03-2011 3:13 PM
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Re: Billing date 18th- Joining Be* on the 21st ?
14-03-2011 3:20 PM
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Thanks again for clearing this. Does this mean #40674446 is now obsolete?
Be* CSC does have a very high bench mark to follow
f9o
Re: Billing date 18th- Joining Be* on the 21st ?
14-03-2011 4:04 PM
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