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Billing concern

coates2013
Newbie
Posts: 5
Registered: 18-06-2013

Billing concern

I am due my bill on the 13th and tried to check how much it is, I could only go in with the phone bill not in internet? Am I to assume this is an accident on your part and if not, what is going on?
3 REPLIES
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: Billing concern

Hi there,
Your broadband bill isn't actually generated until your billing date, though you should be able to get a fair idea of what the charge will be from what you've paid previously? You can see all your billing information on our website here: https://portal.plus.net/my.html?action=view_transactions&s=0
Hope that helps.
coates2013
Newbie
Posts: 5
Registered: 18-06-2013

Re: Billing concern

so somewhere round about the £30 mark?
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: Billing concern

Well, it'll be just shy of £19 for your broadband and line rental, then there's calls on top of that.