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Billing concern
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Billing concern
30-06-2013 11:02 PM
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I am due my bill on the 13th and tried to check how much it is, I could only go in with the phone bill not in internet? Am I to assume this is an accident on your part and if not, what is going on?
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Re: Billing concern
01-07-2013 9:07 AM
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Hi there,
Your broadband bill isn't actually generated until your billing date, though you should be able to get a fair idea of what the charge will be from what you've paid previously? You can see all your billing information on our website here: https://portal.plus.net/my.html?action=view_transactions&s=0
Hope that helps.
Your broadband bill isn't actually generated until your billing date, though you should be able to get a fair idea of what the charge will be from what you've paid previously? You can see all your billing information on our website here: https://portal.plus.net/my.html?action=view_transactions&s=0
Hope that helps.
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Re: Billing concern
01-07-2013 5:51 PM
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so somewhere round about the £30 mark?
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Re: Billing concern
02-07-2013 9:30 AM
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Well, it'll be just shy of £19 for your broadband and line rental, then there's calls on top of that.
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