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Billing amount error since billing fault

Sanlawtos157
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Posts: 1
Thanks: 1
Registered: ‎27-03-2020

Billing amount error since billing fault

Has there been an issue with incorrect amounts being charged since the billing fault was resolved?
I was on a 18 month contract for a set price i was guaranteed would stay in place. But since the billing fault was fixed i have been charged more?!