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Billing after upgrade

Newbie
Posts: 3
Thanks: 1
Registered: ‎09-04-2020

Billing after upgrade

Just upgraded to fibre and my first bill is a lot higher than expected, increasing from £19.99 a month to £46.40 a month.  Can I have an explanation as I certainly didn't budget for this

1 REPLY 1
Plusnet Help Team
Plusnet Help Team
Posts: 449
Thanks: 59
Fixes: 28
Registered: ‎30-03-2020

Re: Billing after upgrade

Hi there @alanabela it was because your discount was missing! Smiley All sorted and explained on your account here.

 Noor
 Plusnet Help Team