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24-04-2020 9:34 AM
Just upgraded to fibre and my first bill is a lot higher than expected, increasing from £19.99 a month to £46.40 a month. Can I have an explanation as I certainly didn't budget for this
24-04-2020 5:34 PM
Hi there @alanabela it was because your discount was missing! All sorted and explained on your account here.
All sorted and explained on your account here.
