cancel
Showing results for 
Search instead for 
Did you mean: 

Billing Errors CHECK TODAY

FIXED
Highlighted
Newbie
Posts: 3
Registered: ‎20-11-2016

Billing Errors CHECK TODAY

Check all Plusnet bills very carefully. It appears they have broken their bead frame and surprisingly the errors all turned out to be in their favour. My latest bill was 20% extra until we had a discussion.

3 REPLIES 3
Highlighted
Moderator
Moderator
Posts: 22,567
Thanks: 3,680
Fixes: 886
Registered: ‎11-01-2008

Re: Billing Errors CHECK TODAY

Fix

Moderators Note


This topic has been moved from Broadband to My Account / Billing

 


 

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Highlighted
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 638
Fixes: 34
Registered: ‎06-08-2018

Re: Billing Errors CHECK TODAY

Hello @jongerry

 

I am deeply sorry to hear your bill was produced incorrectly and the correct discounts were not applied on your account.

 

I have responded to your query via a ticket. You can view this by Clicking Here

 

Should you require any further assistance, please do get back in touch with us.

 

Kind regards.

Highlighted
Community Veteran
Posts: 6,741
Thanks: 1,472
Fixes: 1
Registered: ‎23-09-2010

Re: Billing Errors CHECK TODAY

Personally I check every bill from every shop or company. Add up every total, including the banks.

If you trust the people taking your money more fool you.