Billed wrongly yet again
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Billed wrongly yet again
26-10-2010 1:47 PM
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Re: Billed wrongly yet again
27-10-2010 2:09 PM
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Re: Billed wrongly yet again
27-10-2010 4:49 PM
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Re: Billed wrongly yet again
09-11-2010 7:36 PM
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Re: Billed wrongly yet again
10-11-2010 2:24 PM
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Quote Maybe it's time to cut my losses and get my mac code.
If you'll let me look into this first I should be able to find out what's happened and what we can do to get the refund to you ASAP.
Adam
Re: Billed wrongly yet again
10-11-2010 7:16 PM
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My finger is poised on the cancellation phone number
Re: Billed wrongly yet again
11-11-2010 11:23 AM
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Apologies for the delays, if you do decide to leave please address this with us first.
Adam.
Re: Billed wrongly yet again
11-11-2010 11:45 AM
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Re: Billed wrongly yet again
11-11-2010 11:54 AM
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Quote from: pierre_pierre and dont forget to invoice PN for interest on the loan they have had
Good idea! Just had a ticket back this morning; checkout the spelling and grammar:" I can see it has definatly been refunded, it should of gone back into the account that you usually pay your subscriptions from, may I ask you to check it again?
If you can't see it there, send us a copy of your bank statement from that month and we can get it refunded to you again".
Do they seriously expect me to post a bank statement to them; bunch of muppets
Re: Billed wrongly yet again
11-11-2010 1:38 PM
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Quote Do they seriously expect me to post a bank statement to them; bunch of muppets
Its quite usual for us to ask for that if we have no evidence of a billing issue at our side. The refund has been actioned by me as per my last reply so please ignore the advise to send a bank statement, everything else the agent advised you is correct.
Adam
Re: Billed wrongly yet again
11-11-2010 3:27 PM
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Thanks,
Paul
Re: Billed wrongly yet again
11-11-2010 4:28 PM
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Re: Billed wrongly yet again
12-11-2010 1:44 PM
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Re: Billed wrongly yet again
12-11-2010 1:48 PM
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Re: Billed wrongly yet again
22-11-2010 1:25 PM
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dick:quote
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