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Billed wrong amount
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Billed wrong amount
28-06-2020 3:17 PM
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Hi,
My contract was recently due to end. I signed up for another £17.99 for 18 months . I paid £18.99 in the start of May then another charged another 18.99 on the 27th May and now another bill for £30 ish. Not sure exactly what is going on but this is definitely wrong. Can you help.
My contract was recently due to end. I signed up for another £17.99 for 18 months . I paid £18.99 in the start of May then another charged another 18.99 on the 27th May and now another bill for £30 ish. Not sure exactly what is going on but this is definitely wrong. Can you help.
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Re: Billed wrong amount
30-06-2020 4:15 PM
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Hi there @Janrobs84, I'm sorry for the issues with your bill.
I can see that actions have now been taken to rectify this for you going forward and have sent an email confirmation for you.
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