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Bill

elizabethjanet
Newbie
Posts: 2
Registered: ‎06-02-2023

Bill

My bill has gone up from £35.76 to £44.53 wasn’t told of anything increase why 

4 REPLIES 4
jab1
Legend
Posts: 16,668
Thanks: 5,259
Fixes: 246
Registered: ‎24-02-2012

Re: Bill

Has your contract finished? What has changed on page 3 of your invoice from the last one?

John
willcutforth
Plusnet Help Team
Plusnet Help Team
Posts: 1,463
Thanks: 548
Fixes: 95
Registered: ‎27-11-2020

Re: Bill

Hey there Elizabeth,

 

How's this week treating you? You having a good one? 

 

I'm sorry to hear the bill has gone up, it's not great especially in the financial crisis at the minute. Please can you let me know your username and I will investigate this for you? Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
elizabethjanet
Newbie
Posts: 2
Registered: ‎06-02-2023

Re: Bill

Hi user name is [Removed] Many thanks for looking at this for me 

[Removed]@outlook.com

Moderator's note by Mike (Mav): Personal information removed from a public forum (to an area that staff can see).
csmith94
Plusnet Help Team
Plusnet Help Team
Posts: 333
Thanks: 128
Fixes: 25
Registered: ‎01-12-2020

Re: Bill

Hi @elizabethjanet 

 

I've checked over your account and left a ticket on your account to let you know about your latest bill, as it is account specific info, I'm not able to post the same here. 

 

The same information has also been sent as an email. 

 Curtis Smith
 Plusnet Help Team