Bill total does not match sub-total and vat
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Bill total does not match sub-total and vat
04-05-2018 10:02 AM
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I've just changed our billing to include VAT on them, but what I quickly noticed is that total does not match sub-total and vat rate.
My last bill lists the following:
Net amount: £32.62
VAT amount (20%): £6.52
Invoice total: £39.15 - should be £39.14
Any idea why it calculates it incorrectly and could you please rectify so I can reconcile?
Re: Bill total does not match sub-total and vat
04-05-2018 12:24 PM
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Re: Bill total does not match sub-total and vat
04-05-2018 12:30 PM
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Hi Matthew,
There is attachment with the original post - can you see it?
Re: Bill total does not match sub-total and vat
04-05-2018 12:38 PM
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Re: Bill total does not match sub-total and vat
04-05-2018 12:41 PM
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Could you correct my online invoice please and is there any way to ensure it's correct in the future?
Re: Bill total does not match sub-total and vat
04-05-2018 12:43 PM
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Actually hold on - VAT amount is incorrect on your screenshot - 20% of £32.62 is £6.524 - rounding to £6.52 - not as you've shown £6.53 ?
Re: Bill total does not match sub-total and vat
04-05-2018 12:58 PM
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The VAT Amount at the bottom, looks to be the sum of the VAT column. The row for "Plusnet Weekeds charge..." looks to have incorrectly calcuated VAT. £15.82 x 0.2 = 3.164, which is showing as £3.17.
If you add up 0.03 + 3.33 + 3.17 + 0.00 you end up with the £6.53
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Bill total does not match sub-total and vat
04-05-2018 1:21 PM
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Could you correct it please and make available for me to re-download?
Re: Bill total does not match sub-total and vat
04-05-2018 4:11 PM
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Hallo? Anyone?
Re: Bill total does not match sub-total and vat
04-05-2018 6:45 PM
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BT round everything up, i.e. the duration of a call is rounded up to a whole minute, the net price is then applied and the result rounded up to a whole penny, VAT is then applied and the price is again rounded up to a whole penny. Since PN is under the BT umbrella, they may well do the same.
Re: Bill total does not match sub-total and vat
04-05-2018 6:48 PM
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I don't mind them rounding - I just want the bill to have correct figures.
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