Bill issue
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Bill issue
16-08-2019 11:01 AM
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No bills for x months, ticket logged and now noticed you have setup bill to take money from account on 24th august, I cannot see a bill for this and will not be paying a bill until I can actually see the bill. My bt sports app has not worked since feb and expect something to be deducted for this, I have asked for call backs and had nothing, i have had plusnet staff pretend they have phoned me but they have not, so as i said, no bill or discussion about my account then i have no option but to cancel my DD.
Thanks
Re: Bill issue
16-08-2019 12:23 PM
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Ignore, spoke to billing team.
Re: Bill issue
16-08-2019 3:06 PM
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@tolmie35 - thanks for letting us know.
Give us a shout if we can ever be of more help.
Kind Regards,
MoR
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