Bill increased by £5 ?
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Bill increased by £5 ?
03-02-2011 11:42 PM
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I haven't received any emails or anything telling me of any increases.
Wow ok i just saw the other posts about this and i too never saw any email.
£25 for 6mb is getting a bit on the steep side to be honest.
Might be time to look for another isp with a better package.
Re: Bill increased by £5 ?
04-02-2011 12:18 AM
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£10 cheaper and twice the speed, that's unlimited d/l as well.
How can i not be tempted to switch?
Sorry but that's just too good a deal to turn down.
Re: Bill increased by £5 ?
04-02-2011 7:44 AM
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Re: Bill increased by £5 ?
04-02-2011 9:52 AM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Bill increased by £5 ?
04-02-2011 4:26 PM
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I think Plus unlimited is overkill for me tbh. i think my avg usage is about 30-50 gb a month.
Still though, how can BT wholesale compete with a 24mb LLU that's 10 pound cheaper, regardless of who the isp is.
Of course it can't compete in an exchange like mine which doesn't even have a date for adsl 2+
And yea i know all about Talk Talk as i was with AOL/CPW before leaving for Plusnet. I left cause of awful support and Plusnet was £5 cheaper.
I remember reading that email now, saw VAT increase to 20% and then just went yea yea yea Delete. Putting the VAT increase and the extra charge in the same email wasn't a good idea to be honest, well for us customers at least.
Re: Bill increased by £5 ?
04-02-2011 4:57 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Bill increased by £5 ?
04-02-2011 4:58 PM
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Quote from: Bob @Reddog, I've just checked and you were emailed back during the first week of December.
Correction: you sent him a marketing email in the first week of December with the price increase totally buried in the small print.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Bill increased by £5 ?
04-02-2011 5:04 PM
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Re: Bill increased by £5 ?
04-02-2011 5:06 PM
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Last 3 months has been 45 30 45.
So what other if any differences is there between Unlimited and extra?
jelv is correct though about the email. The text was the same size but ppl prolly just saw the vat increase and went Yea i know, Delete.
Re: Bill increased by £5 ?
04-02-2011 5:10 PM
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Re: Bill increased by £5 ?
04-02-2011 5:25 PM
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Also just to bring up the question, why do they charge more for market 2 exchanges, i understand there's less competition, so are they taking advantage of us because of that?
Re: Bill increased by £5 ?
04-02-2011 5:36 PM
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http://www.plus.net/support/broadband/products/archive/plusnet_unlimited_archive.shtml
The reason why they charge more on Market 1 and 2 exchanges is that OFCOM won't let BT wholesale discount the prices so an ISP can't screw the price down whereas they do allow it on Market 3
Re: Bill increased by £5 ?
04-02-2011 6:27 PM
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Quote from: jelv
Quote from: Bob @Reddog, I've just checked and you were emailed back during the first week of December.
Correction: you sent him a marketing email in the first week of December with the price increase totally buried in the small print.
If people dont read the emails, how is that Plusnets fault for not communicating?
Read the emails, its not difficult.
OldJim is correct in his previous post. - However 2Mb is hardly a "cap" on gaming traffic, - your rarely gonna find something that uses 2Mbit. while gaming
Re: Bill increased by £5 ?
07-02-2011 12:14 AM
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The Clear English campaign would never award PN any crystal diamond.
Re: Bill increased by £5 ?
07-02-2011 12:24 AM
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Locking this thread as there is a thread that already is discussing this in great depth.
If it helped click the thumb
If it fixed it click 'This fixed my problem'
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