cancel
Showing results for 
Search instead for 
Did you mean: 

Bill increase?

Smckay541
Dabbler
Posts: 10
Registered: ‎02-11-2018

Bill increase?

My bill has increased from 32.99 to 35.98? I loved the bar of chocolate you guys sent me to apologize but have i been charged for it Grin My promotional discount has reduced which explains the increase but why? It was supposed to be 32.99 for the length of the contract.

2 REPLIES 2
Dumbledore
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 638
Fixes: 34
Registered: ‎06-08-2018

Re: Bill increase?


Hello @Smckay541

 

I am deeply sorry to hear about the invoice that was produced this month was inaccurate.

 

I have responded to your query via a ticket. You can view this by Clicking Here

 

Should you require any further assistance, please do get back in touch with us.

 

Many thanks.
 

Dumbledore
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 638
Fixes: 34
Registered: ‎06-08-2018

Re: Bill increase?


Hello @Smckay541

 

I am deeply sorry to hear about the invoice that was produced this month was inaccurate.

 

I have responded to your query via a ticket. You can view this by Clicking Here

 

Should you require any further assistance, please do get back in touch with us.

 

Many thanks.