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Bill Collection Date

southerner
Aspiring Pro
Posts: 521
Thanks: 48
Fixes: 1
Registered: 27-11-2013

Bill Collection Date

I was just wondering how Plusnet's billing system works. Say for instance in your account it says 'your next bill is due on 26th Dec' does that mean that your next bill is generated on that day and collection made so many days after that date/on a specified day or does it mean that as soon as your bill is produced the DD is submitted straight to the bank along with it?
3 REPLIES
DaveyH
Seasoned Pro
Posts: 1,437
Thanks: 250
Fixes: 9
Registered: 15-11-2012

Re: Bill Collection Date

Its the date the bill is generated, the DD is taken around 5 days later
Superuser
Superuser
Posts: 9,765
Thanks: 1,150
Fixes: 63
Registered: 06-04-2007

Re: Bill Collection Date

On billing date an email is sent to your registered email address stating the amount to be paid and the date it will be collected. This date will be 3-5 days after billing date. Example shown in quote:
[quote=Extract from billing email (this is an example)]
We'll soon be taking a payment of £23.45 for your service. This will leave
your account on or after 27/11/2013.
David
southerner
Aspiring Pro
Posts: 521
Thanks: 48
Fixes: 1
Registered: 27-11-2013

Re: Bill Collection Date

Thanks for the info. I understand now.