Bill Change ???
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Bill Change ???
02-01-2011 4:12 PM
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"We'll soon be taking a payment of £16.49, for your Plusnet service. This
will leave your account on or after 06/01/2011. "
On the invoice it says this
"5GB Additional Data Transfer Charge Until 02/01/2011 4.26 £0.74 £5.00"
I dont have any extra GBs extra a month but plusnet decided that i wanted extra GB
Really dissapointed.
Re: Bill Change ???
02-01-2011 4:13 PM
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"You've now used up your product's broadband usage allowance of 60GB. We've added a further 5GB of usage for the month to your account, which will add a £5.00 charge to your next subscription charge.
If you use up the additional usage before the end of your billing month, we'll continue to add more usage at the same rate."
I have set up so no extra GBS will be used if i go over.
Re: Bill Change ???
02-01-2011 4:16 PM
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https://portal.plus.net/data_transfer_watch/
say in your member centre?
Also, what does
https://portal.plus.net/view_my_broadband_usage/index.php
show as your usage?
Re: Bill Change ???
02-01-2011 4:17 PM
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£ Not Set
Paid-for usage 118.61MB 8am - Midnight
Paid-for allowance: Up-to 60GB 8am - Midnight
Key: Peak usage Free usage: 416.95MB Midnight - 8am
Total usage: 535.56MB
Re: Bill Change ???
02-01-2011 4:34 PM
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Starting to lose faith in PN tbh.
Re: Bill Change ???
02-01-2011 4:41 PM
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View this month's usage View your usage history
I am a cheap skate on Value
Billing Period Paid-for usage Free usage Total usage
24 Nov - 24 Dec 8.06GB 1.29GB 9.35GB
24 Oct - 24 Nov 7.55GB 3.72GB 11.27GB
24 Sep - 24 Oct 5.99GB 1.38GB 7.36GB
Re: Bill Change ???
02-01-2011 4:43 PM
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02 Nov - 02 Dec 54.16GB 21.73GB 75.88GB
02 Oct - 02 Nov 44.39GB 27.25GB 71.64GB
But it shouldent matter what i used i shouldent of been able to use a extra 5 GB because i dont have a price set for using it.
Re: Bill Change ???
02-01-2011 5:34 PM
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Quote from: Y2J Maximum extra monthly spend:
£ Not Set
Re: Bill Change ???
02-01-2011 5:38 PM
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never happend before been with PN since 07 so...
Re: Bill Change ???
02-01-2011 5:59 PM
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Re: Bill Change ???
02-01-2011 6:04 PM
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ta
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