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Being overcharged!
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Being overcharged!
22-07-2018 10:21 AM
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Hi,
Thought I'd post here as chat is disabled for being too busy and phoning has a 30 min wait!
I've recently switched to fibre (which was guaranteed at 33mbps but randomly fluctuates from 22-34mbps?!? Would be nice if you'd sort that out too) but the main problem is on my last 2 bills I've been charged £26.99. when I switched I was quoted the price would be £24.99 and have a confirmation email to say that. Contact me asap with a resolution.
Thanx
Thought I'd post here as chat is disabled for being too busy and phoning has a 30 min wait!
I've recently switched to fibre (which was guaranteed at 33mbps but randomly fluctuates from 22-34mbps?!? Would be nice if you'd sort that out too) but the main problem is on my last 2 bills I've been charged £26.99. when I switched I was quoted the price would be £24.99 and have a confirmation email to say that. Contact me asap with a resolution.
Thanx
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Re: Being overcharged!
22-07-2018 2:59 PM
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Message 2 of 4
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Re: Being overcharged!
23-07-2018 7:01 PM
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Hi,
Thanx for rectifying my problem.
I'll add a new thread fory other problem as that wasn't addressed
Thanx for rectifying my problem.
I'll add a new thread fory other problem as that wasn't addressed
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Re: Being overcharged!
24-07-2018 9:19 AM
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Hi @jeldan,
No problem! I can see that you've opened up a new thread regarding the other problem - we'll be back in touch shortly once we've looked into this issue.
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