Being charged too much
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Being charged too much
20-03-2019 8:11 PM - edited 20-03-2019 8:12 PM
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So my contract ended . Payments until then were a steady 25:99
so - Jan 2nd 2019 billed 25:99
then Jan 29th 2019 billed 34:98
called plusnet, they told me my contract had ended and needed to arrange another.
Agreed to 29:99 a month, but then was billed as follows :
Feb 13th 2019 billed 48:29
March 1st 2019 billed 43:69
Called Plusnet and asked why I was charged so much more and was given an explanation that made no sense and when I asked for an explanation he just repeated what he had said.
I feel robbed by Plusnet , already I have paid 150:00 and am awaiting my next bill
Re: Being charged too much
20-03-2019 9:38 PM
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Hi @upychap71
Thanks for getting in touch and I am sorry if you have had issues with your invoices.
I have responded via a ticket on your account with further detail on your issue. You can view these details here
If you have any questions feel free to get in touch.
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