Being billed for 1 second call to 123 Phantom call
I have just looked at my upcoming bill from plusnet and I can see a 1 second call to 123 at a cost of 50p this was made on the 23/04/2020 at 13.06.25. not even time to hear the time.?
I do no use this number and never have done so would you please explain this charge.
I can see from here that I'am not the only customer complaining about this phantom call to 123 from Plusnet.
Re: Being billed for 1 second call to 123 Phantom call
Hi @manderjc, thank you for getting in touch.
This could be due to an engineer testing at the exchange. I have credit the charge off for you.
Thank you for your patience.