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Being billed after left PlusNet

nm123
Browser
Posts: 1
Registered: ‎05-10-2018

Being billed after left PlusNet

I can't get through on your phone lines.  Been trying for days.  I have received a bill for £22.85, yet I closed my account in August.  Can you please help?

 

 

1 REPLY 1
Dumbledore
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 638
Fixes: 34
Registered: ‎06-08-2018

Re: Being billed after left PlusNet

Hello @nm123,

 

I'm really sorry to hear about the issues you have encountered.

 

I have created a ticket for you here

 

Please feel free to get back in touch should you require further assistance.

 

Thank you.