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Been talking to the help desk who said ....

FIXED
Dabbler
Posts: 11
Thanks: 2
Fixes: 2
Registered: ‎06-12-2018

Been talking to the help desk who said ....

... that details of our conversation,which he recorded on my account. could be viewed by me ... and I thought he said Community which I thought was odd. And obviously wrong. 

So can anyone tell me where I can view a record of our discussion.

 

Much appreciated. 

2 REPLIES 2
Dabbler
Posts: 11
Thanks: 2
Fixes: 2
Registered: ‎06-12-2018

Re: Been talking to the help desk who said ....

Fix

Found it ... right at the bottom of a page. 

Marked “I have 1 open question” which is a bit bizarre as I thought we had resolved the problem  

 

 

 

Plusnet Help Team
Plusnet Help Team
Posts: 1,857
Thanks: 201
Fixes: 79
Registered: ‎06-08-2018

Re: Been talking to the help desk who said ....

Hey @Boatname,

Thanks for getting in touch with us.

 

I can see that you have this open question that is currently with our back office billing team, awaiting an update in due course.

 

Thanks.

If this post resolved your issue please click the 'This fixed my problem' button
 Maddy S
 Plusnet Help Team