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Been talking to the help desk who said ....

FIXED
Boatname
Dabbler
Posts: 11
Thanks: 2
Fixes: 2
Registered: ‎06-12-2018

Been talking to the help desk who said ....

... that details of our conversation,which he recorded on my account. could be viewed by me ... and I thought he said Community which I thought was odd. And obviously wrong. 

So can anyone tell me where I can view a record of our discussion.

 

Much appreciated. 

2 REPLIES 2
Boatname
Dabbler
Posts: 11
Thanks: 2
Fixes: 2
Registered: ‎06-12-2018

Re: Been talking to the help desk who said ....

Fix

Found it ... right at the bottom of a page. 

Marked “I have 1 open question” which is a bit bizarre as I thought we had resolved the problem  

 

 

 

Mads
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,873
Fixes: 79
Registered: ‎06-08-2018

Re: Been talking to the help desk who said ....

Hey @Boatname,

Thanks for getting in touch with us.

 

I can see that you have this open question that is currently with our back office billing team, awaiting an update in due course.

 

Thanks.