Baffled with new contract bill
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Baffled with new contract bill
02-08-2020 10:09 AM
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Well I got a new contract starting on 09/07/2020 at £23.99 for 18 months. I did have a prepaid line rental until September. This morning I got a bill for £33.62 which has me puzzled.it has various charges and discounts including two seperate line rental charges one for £14.83 and one for £19.99.
I was half expecting a small rebate on the line rental.
Bill reads
Monthly charges
£33.62
Voicemail £0.00
Line only £0.00
Line rental£0.00
Line rental £14.83
Line rental 19.99
unlimited fibre - £11.86
unlimited fibre £11.86
unlimited fibre 15.99
discount £3.70
It has me baffled
Re: Baffled with new contract bill
02-08-2020 10:13 AM
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@bl12ust308 Welcome to the forums
You would not get a rebate on your Line rental Saver as that is a different contract as I understand it.
You could try contacting the customer options team, search the forum for their direct phone number
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