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BT Sport - viewing card

Posts: 3
Registered: ‎28-04-2014

BT Sport - viewing card

I have recently ordered BT Sport on my PN account, but on completion of the order I received a message saying that a new viewing card would be sent. I also received a similar message on my account today.
I already have a Sky viewing card and would like BT Sport activated on this. I did provide the card number so I am a bit confused as to why you are sending me a new card - can you please explain?
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: BT Sport - viewing card

H GMan,
Apologies for your wait in getting your BT Sport active, it seems the option was checked to order you a new card and as you know this isn't needed. Your BT Sport should now be active within the next 15 minutes or so.