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BT Sport cancellation

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Newbie
Posts: 3
Registered: ‎31-03-2020

BT Sport cancellation

Please cancel my BT Sport subscription from the point at which you stopped transmitting live football (I'm sure that's why most of us subscribe).

For a company with such a good customer service reputation, the response to this has been very poor.

 

Thank you

4 REPLIES 4
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Newbie
Posts: 1
Thanks: 1
Registered: ‎31-03-2020

Re: BT Sport cancellation

Please do the same for me while you're at it. The complete lack of any way to do this on the website is shocking!

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Newbie
Posts: 3
Registered: ‎31-03-2020

Re: BT Sport cancellation

I have had no response from Plusnet on this, whilst similar posts have. Am I missing something? Other channels of communication are not an option at the moment.

 

Thank you

Highlighted
Newbie
Posts: 3
Registered: ‎31-03-2020

Re: BT Sport cancellation

PS if anyone can suggest another way to deal with this, I would be grateful.

Thanks

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Plusnet Help Team
Plusnet Help Team
Posts: 8,051
Thanks: 958
Fixes: 391
Registered: ‎01-01-2012

Re: BT Sport cancellation

Thanks for bearing with us, Plusnet customers can now pause their BT Sport payment for a month via this form https://comm.plus.net/k/Karmarama/bt_sport_subscription_discount?_ga=2.46676078.817452325.1585562050.... As soon as things change we’ll be in touch.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team