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BT Sport billing

meburton
Interested
Posts: 2
Registered: ‎21-05-2019

BT Sport billing

Hi

 

I cancelled my BT Sport subscription in February, but I am still getting charged for it. I cannot get through by phone to resolve this issue. Any help would be appreciated.

 

Many thanks

 

Mark B

4 REPLIES 4
dvorak
Moderator
Moderator
Posts: 28,385
Thanks: 6,221
Fixes: 1,451
Registered: ‎11-01-2008

Re: BT Sport billing


Moderators Note


This topic has been moved from Chat to My Account / Billing

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If it fixed it click 'This fixed my problem'
tinytaco
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 457
Fixes: 29
Registered: ‎30-03-2020

Re: BT Sport billing

Thanks for bearing with us, If you still want to cancel please call us on 0800 432 0200. Alternatively Plusnet customers can now pause their BT Sport payment for a month via this online form https://comm.plus.net/k/Karmarama/bt_sport_subscription_discount?_ga=2.46676078.817452325.1585562050... . As soon as things change we’ll be in touch.

 Noor
 Plusnet Help Team
meburton
Interested
Posts: 2
Registered: ‎21-05-2019

Re: BT Sport billing

I have already cancelled, in February. I was given a refund, after cancellation of £15. But you have still been charging since. I would like a refund of the BT Sport's charges since February please. Also I would like confirmation that it's been cancelled. Thanks
tinytaco
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 457
Fixes: 29
Registered: ‎30-03-2020

Re: BT Sport billing

Hi there, I've just raised a question on your account. I'll have a further update in a couple of days.

 Noor
 Plusnet Help Team