BT Sport billing

[#1]

Hi

I cancelled my BT Sport subscription in February, but I am still getting charged for it. I cannot get through by phone to resolve this issue. Any help would be appreciated.

Many thanks

Mark B

[#2]

Moderators Note

This topic has been moved from Chat to My Account / Billing

[#3]

Thanks for bearing with us, If you still want to cancel please call us on 0800 432 0200. Alternatively Plusnet customers can now pause their BT Sport payment for a month via this online form https://comm.plus.net/k/Karmarama/bt_sport_subscription_discount?_ga=2.46676078.817452325.1585562050... . As soon as things change we’ll be in touch.

[#4]

I have already cancelled, in February. I was given a refund, after cancellation of £15. But you have still been charging since. I would like a refund of the BT Sport's charges since February please. Also I would like confirmation that it's been cancelled. Thanks

[#5]

Hi there, I've just raised a question on your account. I'll have a further update in a couple of days.