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BT Sport Cancellation

NS1
Hooked
Posts: 6
Registered: ‎18-03-2020

BT Sport Cancellation

As with so many others I suspect, I rang to cancel BT Sport (you can cancel at any time after a month apparently) on 13th March

I was advised it would be cancelled in next few days and no further payment would be taken

Today, 18th March, full payment for BT Sport was taken

After a long delay on the phone it was apparently as I missed my billing date by 3 days so will go to 10th April.

Nothing to watch, not what I was told, not acceptable, especially as Sky Sports have at least had the decency to offer sport payment suspensions until current issues are over.

My renewal is coming up with plusnet soon. I guess I know what I have to do!!

1 REPLY 1
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,175
Thanks: 1,050
Fixes: 405
Registered: ‎01-01-2012

Re: BT Sport Cancellation

Thanks for getting in touch @NS1 and apologies for the delayed response.

As this matter concerns account sensitive information I can't go into detail over our forums but I've created a ticket on your account regarding this which can be viewed by going here

Let me know if there's anything else we can help with

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team