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BT Sport App

willsth6851
Interested
Posts: 2
Registered: ‎20-11-2017

BT Sport App

I am trying to get through to Plusnet Customer Services to cancel my BT Sport App.

I cant get through by telephone 40 minutes plus waiting time - NO chatline available

I even raised a ticket on the Support pages 4 days ago and I cant get a response.

What do I do next apart from cancelling my Direct Debit and wait to see what happens !!!!

Customer Service was always good - now its getting to the levels of TalkTalk, BT and Sky

1 REPLY 1
Satss
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 438
Fixes: 37
Registered: ‎06-08-2018

Re: BT Sport App

Hi @willsth6851

 

Sorry that you experienced those call times, we have been particularly busy recently. However, that does not excuse the lack of response to your support ticket.

After looking into this I am glad to see that you have since managed to get through to us and cancel your BT Sports App

 

 

If you need any assistance in the future please do not hesitate to get back in touch.