BT Sport App No Access?
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BT Sport App No Access?
23-10-2017 7:19 PM
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Anyone else having problems accessing the BT Sport App?
I signed up 3 weeks ago for the half price offer and can't access the App, just getting "not Recognised" message.
Cannot get through on the phone and all my questions via my account come back telling me to phone!
3 hrs not getting through the first time and 2.5 hours the next time! Im being billed for this and can't get the service nor get the charge removed
Help Please Anyone?
Thanks
Denise
Re: BT Sport App No Access?
25-10-2017 2:46 PM
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Re: BT Sport App No Access?
25-10-2017 3:15 PM
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Re: BT Sport App No Access?
21-11-2017 9:53 AM
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Hi got bt sport from plusnet a few days ago followed the links got bt I'd tried to log into the app,they then asked me for my bt account number didn't have one ,phoned bt they say I don't have an account with them . Chatted with 4web advisors to resolve the issue no joy cancelled my bt order with plusnet wasted a lot time on this plusnet should have anticipated this before offering this deal very disappointed customer.
Re: BT Sport App No Access?
21-11-2017 3:50 PM
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I'm sorry to hear of the experience you've had which lead you to remove the BT Sport app from your account. If you decide to give it another go and still experience the same problems, please feel free to let me know so I can investigate.
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