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BT Sport App Cancellation

Newbie
Posts: 1
Registered: ‎03-04-2020

BT Sport App Cancellation

Hello 

 

I would like to cancel my BT Sport app subscription. Please can you raise a ticket so I can do this.

 

Thanks

 

Kirsty

6 REPLIES 6
Moderator
Moderator
Posts: 24,613
Thanks: 4,438
Fixes: 1,130
Registered: ‎11-01-2008

Re: BT Sport App Cancellation

You can get a months free sport by filling in this form https://comm.plus.net/k/Karmarama/bt_sport_subscription_discount might be worth doing whilst waiting to cancel if you still wist to do so.
Customer / Moderator
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If it fixed it click 'This fixed my problem'
Newbie
Posts: 2
Registered: ‎03-04-2020

Re: BT Sport App Cancellation

Hi, I would also like to cancel my btsport app. I have raised question 200565313

Please could you action it. Many thanks.

Plusnet Help Team
Plusnet Help Team
Posts: 18,023
Thanks: 5,761
Fixes: 963
Registered: ‎21-04-2017

Re: BT Sport App Cancellation

Thanks for bearing with us, Plusnet customers can now pause their BT Sport payment for a month via this online form https://comm.plus.net/k/Karmarama/bt_sport_subscription_discount?_ga=2.46676078.817452325.1585562050... . As soon as things change we’ll be in touch.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Dabbler
Posts: 12
Registered: ‎23-03-2020

Re: BT Sport App Cancellation

I've done this, but it looks as though I have been able to cancel my subscription by contacting Plusnet via Twitter. I don't want a months pause - I wanted to cancel altogether for now. I also don't understand why it is not possible to switch a BT Sport subscription on and off for however long we want as we can with NowTV for example. Plusnet just seem to be trying to make it difficult to cancel which is most suspicious!

Newbie
Posts: 2
Registered: ‎03-04-2020

Re: BT Sport App Cancellation

Hi, Whats's going on?...i do not want to pause my payment for BTsport, I want to cancel it completely! Please do so as you are legally obliged to.

Thanks

Roger

Dabbler
Posts: 12
Registered: ‎23-03-2020

Re: BT Sport App Cancellation

I would add that you can cancel a BT Sport subscription if you were with BT very easily. So why does Plusnet not allow you to do the same on your Plusnet account. There is something very odd going on here.