BT Junk email tells me I can get cheaper Plus Net - Appears to be correct
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BT Junk email tells me I can get cheaper Plus Net - Appears to be correct
11-08-2011 2:02 PM
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i got a junk email today from BT telling me I can get cheaper Plus net broadband in my area - last time I checked I was still Market 2, so after the first 3 months the price went up. I checked again, still market 2, but no indication of any price rise, it looks like I get the cheaper deal for good. My exchange is Honiton.
Is this correct? Why didn't PN tell me? And do I keep my domain hosting from lagacy package (I'm sure the answer to this is yes)
Cheers
Eserim
Re: BT Junk email tells me I can get cheaper Plus Net - Appears to be correct
11-08-2011 2:15 PM
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Would you mind sending me the content of the email and the address that it was received from via a private message so i can have a look?
Re: BT Junk email tells me I can get cheaper Plus Net - Appears to be correct
11-08-2011 2:24 PM
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It may have come from http://www.plus.net/support/broadband/products/low_cost_areas.shtml#costs although the main page is different
Quote On 12th July 2011, our market definitions changed so that pricing for market 2 reflected that of market 3, allowing even more people joining us to get our lowest prices.
Re: BT Junk email tells me I can get cheaper Plus Net - Appears to be correct
11-08-2011 2:28 PM
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That's what I expect. Especially since this customer is living in a Market 2 area. Would just like to see the email and the address it was sent to as I have a feeling it's from us.
Re: BT Junk email tells me I can get cheaper Plus Net - Appears to be correct
11-08-2011 2:59 PM
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Quote Here's a little reminder of just how little you need to pay for good honest broadband - only £6.49 a month with Plusnet.
That's the lowest price for standalone broadband available in the UK from a major supplier.*
And you can keep your current phone line.
Take a look at what you get, below, and we think you'll want to switch to us pronto.
• 24 hour call UK-based call centre which won the uSwitch Award for best customer service 2011
• Use our broadband as much as you like between midnight and 8am and it won't count towards your monthly total - perfect if you want to download a movie or two
• A personal speed estimate before you join, so you'll have an idea of how fast your service should be
• A wireless router worth £40 when you sign up for 12 months - you only pay £4.99 for p&p
Just think - all of the above, with the lowest price available for standalone broadband. It makes sense to join Plusnet, doesn't it?
So call Plusnet now on 0808 100 1874, or follow the link below.
Cheers,
Nick Rawlings
Commercial and Marketing Director, Plusnet
Re: BT Junk email tells me I can get cheaper Plus Net - Appears to be correct
11-08-2011 3:22 PM
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https://portal.plus.net/my.html?action=myconnection&?membermenu=connectionsettings
And choose "Upgrade Account".
Re: BT Junk email tells me I can get cheaper Plus Net - Appears to be correct
11-08-2011 3:28 PM
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Could you confirm the domain hosting please, I have 1 free, 1 paid for (£1 a month) and a 3rd free that you gave us after webmail was hacked (I think that is how they break down)
Cheers
Eserim
Re: BT Junk email tells me I can get cheaper Plus Net - Appears to be correct
11-08-2011 3:37 PM
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@Domains. The domains would be unaffected by the upgrade. Upgrading the package would affect your billing and usage allowance alone.
Hope that helps.
Re: BT Junk email tells me I can get cheaper Plus Net - Appears to be correct
11-08-2011 3:48 PM
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Many thanks I'll do that when I get home.
One last question, my mum-in-law is on Value in a market 2 exchange, will she get this price reduction automatically as no product switch is require?
Cheers
Eserim
Re: BT Junk email tells me I can get cheaper Plus Net - Appears to be correct
11-08-2011 4:00 PM
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The method for this is the same. Login to the portal with the above link and choose the "Upgrade Account" option. You should be able to choose the same product but you'll see the price is lower. The change will take effect from the next billing as will yours.
Re: BT Junk email tells me I can get cheaper Plus Net - Appears to be correct
11-08-2011 7:57 PM
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One final question, which is bothering me, why was this email sent to me on an address I ONLY use for BT? I know PN are owned by BT, but this sems a bit strange, plus it appears to be an email taylored to get me to join PN, not to change package? WOuld PN have sent me a email telling me of the new arrangements direct to my PN contact details?
Eserim
Re: BT Junk email tells me I can get cheaper Plus Net - Appears to be correct
11-08-2011 8:29 PM
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Plusnet use the address for communication you have given them, I have changed mine a couple of times
jim:quote
To be is to do - Kant
do be do be do - Sinatra
Re: BT Junk email tells me I can get cheaper Plus Net - Appears to be correct
11-08-2011 9:10 PM
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Eserim
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