BIll

[#1]

Since the new billing started my bill it looks incorrect for the second time. I have now been charged twice for the same broadband, it seems and charged for line rental even though I am on a line rental saver and on top of that it please I have not received the £8 refund from last month's incorrect bill.

This needs sorting asap.

[#2]

Cant even view my bills. The sort of service you'd expect from Talktalk 

[#3]

Poned customer service who were very helpful.  Let's hope it is all sorted now.

[#4]

@HaresEar I'm glad to hear one of the agents appears to have resolved it. I've had a look at the ticket on account and it does look to be resolved. If you have any further problems please let us know and we'll take a look. 

@Gavjbrown I can't see anything that should stop you viewing your bills, what happens when you try and view them? Do you get an error, does it white screen? 

[#5]

There's an error message. But used incognito mode in chrome and that worked.

[#6]

@Gavjbrown

Ah okay. Then I would delete the cache and cookies from your browser and that should resolve the problem.

[#7]

Moderators Note.
Moved to MyAccount / Billing from Broadband