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Awaiting £75 cashback email

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Newbie
Posts: 2
Registered: ‎25-02-2020

Awaiting £75 cashback email

Dear Customer Support
 
We were expecting a mail to let us know how to claim the £75 cashback offer when we signed up, but this doesn't appear to have arrived yet. Could you confirm that this hasn't yet been sent out and also when we should expect it. I've checked my spam folder and it isn't there. If you could auto-accept the refund for us that would be helpful.
 
Many thanks for your help with this query.
2 REPLIES 2
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Newbie
Posts: 2
Registered: ‎25-02-2020

Re: Awaiting £75 cashback email

Hello

Any news on the £75 cashback situation?

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Plusnet Help Team
Plusnet Help Team
Posts: 202
Thanks: 13
Fixes: 11
Registered: ‎23-12-2019

Re: Awaiting £75 cashback email

Hi @nicgary

 

Thank you for your query, I am sorry for the delay in a response.

 

I can see that you've recently been in contact with our support teams, who have resolved this for you. Should you have any further questions, please let us know!

If this post resolved your issue please click the 'This fixed my problem' button
 Katie C
 Plusnet Help Team