Awaiting £75 cashback email

[#1]

Dear Customer Support

We were expecting a mail to let us know how to claim the £75 cashback offer when we signed up, but this doesn't appear to have arrived yet. Could you confirm that this hasn't yet been sent out and also when we should expect it. I've checked my spam folder and it isn't there. If you could auto-accept the refund for us that would be helpful.

Many thanks for your help with this query.

[#2]

Hello

Any news on the £75 cashback situation?

[#3]

Hi @nicgary

Thank you for your query, I am sorry for the delay in a response.

I can see that you've recently been in contact with our support teams, who have resolved this for you. Should you have any further questions, please let us know!