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Auto Login problems

Moderator
Moderator
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Registered: ‎06-04-2007

Auto Login problems

Recently I have had to keep resetting Auto Login.
Each time I set it to 2 years as I understand from previous discussions larger amounts will cause issues.
Cookies are enabled and this has happened on FF 3.6, 4 and now 5.
After a reboot I often have to log back in again (I have not logged in on any other PC meanwhile) and the Auto Login page shows as Off.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

5 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,724
Thanks: 265
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Registered: ‎27-04-2007

Re: Auto Login problems

Sorry if this is something obvious that you've already tried but have you deleted your cache of cookies, temporary internet files etc?
Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Moderator
Moderator
Posts: 18,588
Thanks: 2,887
Fixes: 238
Registered: ‎06-04-2007

Re: Auto Login problems

I'll clear the PN cookies and empty the Temporay Interneyt Files and reset the Auto Login but this problem has even ported across a clean install of W7. (I mean just days after the clean install the problem appeared again.)
Oh, yes, I only ever use FF to access the portal.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Plusnet Help Team
Plusnet Help Team
Posts: 13,724
Thanks: 265
Fixes: 76
Registered: ‎27-04-2007

Re: Auto Login problems

want to try another browser just to try and rule that out as a cause of the issue?
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Community Veteran
Posts: 26,744
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Registered: ‎10-04-2007

Re: Auto Login problems

Someone else going to vote for the chocolate fireguard?
http://community.plus.net/forum/index.php/topic,93852
jelv (a.k.a Spoon Whittler)
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Moderator
Moderator
Posts: 18,588
Thanks: 2,887
Fixes: 238
Registered: ‎06-04-2007

Re: Auto Login problems

Thanks for the link jelv.
That just about sums up the issue.
PITA. I have logged in via IE8 now and set the Auto Login. A quick look back in FF I am still logged in but Auto Login is now off.
Back to IE8 and I am still logged in but Auto Login is Off  Crazy

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still