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Are you making a mess of my cancellation?

Newmancp
Newbie
Posts: 1
Registered: ‎23-11-2018

Are you making a mess of my cancellation?

I have cancelled a new SIM I ordered from yourself after finding out that you do not offer the full EE coverage. I have now received a bill with my initial credit added to it! Please can someone a Plusnet have a look?
1 REPLY 1
SammyM
Plusnet Help Team
Plusnet Help Team
Posts: 1,215
Thanks: 236
Fixes: 52
Registered: ‎22-01-2018

Re: Are you making a mess of my cancellation?

Hello @Newmancp,

 

We are sincerely sorry to hear this and would be happy to look into this for you.

 

Please can you private message me you mobile number and full name.

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 SammyM
 Plusnet Help Team