Are current customers eligible for new offers?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: Are current customers eligible for new offers?
Are current customers eligible for new offers?
08-01-2015 6:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Are current customers eligible for new offers?
08-01-2015 7:09 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Ring the Customer Options Team
0800 013 2632
0330 123 9197
8am - 8pm Monday to Friday
9am - 7pm Saturday
9am - 6pm Sunday
You should be able to get a deal from them , especially if your out of contract . You don't get any offers by upgrading online.
Regards
Mike
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Are current customers eligible for new offers?
09-01-2015 4:17 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: OneTwoMark I wan't to upgrade to fibre. And currently there's an offer for unlimited fibre at 3.75 per month for the first 6 months. However when i choose change product in my account settings, it says the regular 15 a month. And if i just use the main page while logged in to click the offer i get an error..
Those prices are for new customers only.
I have just upgraded to 40mb fibre and the best they could do for me was £10 a month for 24 months, £14.99 per month there after.
Re: Are current customers eligible for new offers?
09-01-2015 5:09 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Are current customers eligible for new offers?
11-01-2015 5:02 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Are current customers eligible for new offers?
12-01-2015 10:14 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Are current customers eligible for new offers?
19-02-2015 7:50 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
no better deal than a new person dose been with plusnet for 2years mite be time to look about there's no point in been loyal if they dont offer you a bit extra to keep you.
Re: Are current customers eligible for new offers?
19-02-2015 8:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Are current customers eligible for new offers?
19-02-2015 9:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Are current customers eligible for new offers?
24-02-2015 5:03 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Are current customers eligible for new offers?
28-02-2015 9:12 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: mkjohns offer 1 pay more £5.50 a month for 18m for ADSL offer 2 take the same offer they have on now for a new customer who takes ADSL and no new router
the offers are bad they need a rethink on how to keep customers they have.
Re: Are current customers eligible for new offers?
02-03-2015 4:22 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi, if you call the Customer Options Team on 0330 123 9197, Monday to Friday 8am-8pm, Saturdays 9am-7pm & Sundays 9am-6pm, they will be able to go through the existing customer offers that do produce a better net saving over the contract length. If a new router is required then just a one off charge for p&p of £5.99 will be applicable once a new deal is agreed.
Thanks
Ben B
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: Are current customers eligible for new offers?