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April bill error?

goosehead
Browser
Posts: 1
Registered: ‎31-07-2007

April bill error?

Hello Just received my April bill but am being charged for 100 mobile minutes when I have reverted back to unlimited calls which includes mobiles. I assume I am paying in advance for this month's calls (£9) so why the extra £3?

1 REPLY 1
tinytaco
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 457
Fixes: 29
Registered: ‎30-03-2020

Re: April bill error?

@goosehead Hey! Smiley I've raised a billing task for you because that shouldn't be on your account and updated you further on your account here.

 Noor
 Plusnet Help Team