Anyone regret moving to Plusnet ?
Re: Anyone regret moving to Plusnet ?
Hi @missamandacook, welcome to the forums.
I am sorry you have been having issues trying to make payment online, you can call our Support Team on 0800 432 0200 and there are currently no call queues.
With regards to the speed, testing the line suggests some settings are incorrect, I have reset the line and this should improve things your end over the next 24 hours.
You can also find help with your wireless connection here: https://www.plus.net/help/broadband/getting-the-best-wifi-signal/
If we can assist further please let us know.