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Anyone actually working at Plusnet?......Want to cancel my BT Sports permanently.

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Newbie
Posts: 3
Thanks: 1
Registered: ‎04-08-2020

Anyone actually working at Plusnet?......Want to cancel my BT Sports permanently.

I wish to remove BT Sports from my account permanently.

 

Tried using the plusnet twitter help contact to no avail......no reply after 2 days.......and I don't have hours to spend on the phone line.

 

Can someone at plusnet pick this up and cancel it.

4 REPLIES 4
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Hooked
Posts: 5
Thanks: 2
Registered: ‎25-09-2020

Re: Anyone actually working at Plusnet?......Want to cancel my BT Sports permanently.

I am having the same issues.
Customer service closed and the twitter feed gets zero response! I am a new customer from talk talk & sky! This is disgraceful!!
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Newbie
Posts: 3
Thanks: 1
Registered: ‎04-08-2020

Re: Anyone actually working at Plusnet?......Want to cancel my BT Sports permanently.

Support 365 days year they say................hmmmmmmm

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Newbie
Posts: 4
Thanks: 1
Registered: ‎25-09-2020

Re: Anyone actually working at Plusnet?......Want to cancel my BT Sports permanently.

I’m in the same situation. I left a message on the twitter feed last week Wednesday and had call from the social media team on Friday, which I thought was good. I have been calling now for the past few days, the phones doesn’t even ring, straight to answer phone!
Highlighted
Newbie
Posts: 3
Thanks: 1
Registered: ‎04-08-2020

Re: Anyone actually working at Plusnet?......Want to cancel my BT Sports permanently.

Been 2 weeks now no response on here or twitter...........................plusnet you are an absolute joke of a company!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!