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Any chance someone could reply to my ticket?

Community Veteran
Posts: 1,012
Registered: 01-08-2007

Any chance someone could reply to my ticket?

I raised a ticket at 1:45pm, Saturday 15 Jan 2011 - ticket #38866170.      So far no response and it's quite a simple question which I would appreciated being answered before my next billing date, which is the 21st.  It's three days now, quite a bit longer than the average response time shown when I raised the ticket.
2 REPLIES
Community Veteran
Posts: 1,012
Registered: 01-08-2007

Re: Any chance someone could reply to my ticket?

Have now received a satisfactory reply to my ticket.  Many thanks.
Plusnet Help Team
Plusnet Help Team
Posts: 13,263
Thanks: 199
Fixes: 62
Registered: 27-04-2007

Re: Any chance someone could reply to my ticket?

OK, give me a nudge if it needs any further attention.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team