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Another forgotten router

Posts: 9
Registered: ‎13-02-2013

Another forgotten router

So! BT arrive to convert my line ..... No router! Phoned support; 'Sorry it hasn't been sent, it'll be with you in a couple of days.'
So, why can't it be sent special delivery to arrive tomorrow?
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Another forgotten router

Hi there,
I'm sorry the router wasn't there and that we weren't able to get it shipped to you any faster, however it's still likely that it will arrive tomorrow for you. I can see in the mean time we were able to help you get a working connection though which is good news.
I'll pass the idea forward, though can't make any promises as to whether it'll be implemented I'm afraid.