Showing results for 
Search instead for 
Did you mean: 

Another customer waiting for £50 cashback.

Posts: 9
Thanks: 1
Registered: ‎17-03-2016

Another customer waiting for £50 cashback.

I got the email, filled out the form and was told my £50 cashback would take up to 30 days to's past the 30 days now and it still hasn't arrived.
Why are so many people having their cashback's delayed ? it would take a couple of minutes to get the thing sent out to us. I can't help but feel that these delays are being done on purpose in the hope that the customer would eventually forget about it.
Plusnet Help Team
Plusnet Help Team
Posts: 4,503
Thanks: 1,022
Fixes: 199
Registered: ‎25-03-2015

Re: Another customer waiting for £50 cashback.

Hi scott, welcome to the forums!
I've checked your account and can confirm it's recorded correctly that you have redeemed your cashback. I can assure you that we are not delaying cashback on purpose and I do apologise for any inconvenience caused by the delay.
We're currently expecting your cheque to be with you around 13/04/16.
If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team