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Another cashback not received

Newbie
Posts: 1
Registered: ‎20-02-2020

Another cashback not received

HI 

 

We've been with plusnet since october last year and have still not received the cashback from the signing on offer. I did get in touch through the online messages but it still hasn't turned up , can you help please?

 

Thanks , Cresad

1 REPLY 1
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Plusnet Help Team
Plusnet Help Team
Posts: 7,782
Thanks: 852
Fixes: 353
Registered: ‎01-01-2012

Re: Another cashback not received

Thanks for getting in touch @cresad and apologies for the delayed response.

I'm sorry to hear that you haven't received your cashback yet.

As this matter concerns account sensitive information I'm afraid we can't go into detail via social media but I've raised a ticket on your account regarding this which can be viewed by going here.

Let us know if there's anything else we can help with

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team