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An error has occurred

mumcleod
Newbie
Posts: 4
Thanks: 1
Registered: ‎07-06-2022

An error has occurred

Hi,

 

My account has the “An error has occurred” thing on it and my voicemail hasn’t activated.

Can you investigate please and correct?

Many thanks.

 

3 REPLIES 3
bmc
Hero
Posts: 3,467
Thanks: 1,171
Fixes: 52
Registered: ‎28-02-2017

Re: An error has occurred

@mumcleod 

A known problem on the website.

 

A staff member will be along in due course and get it fixed.

 

Brian

mumcleod
Newbie
Posts: 4
Thanks: 1
Registered: ‎07-06-2022

Re: An error has occurred

Thanks.

Does anyone know how long it will take to get fixed?

LaurenB
Plusnet Help Team
Plusnet Help Team
Posts: 2,577
Thanks: 508
Fixes: 131
Registered: ‎07-12-2017

Re: An error has occurred

Hiya @mumcleod, I'm sorry for the issues with the account and for the problems this is causing you!

 

I have now taken the steps to get this sorted for you and added the feature on the back end system, this should complete within the next 24 hours and the should get rid of that error message for you. Let me know if there's still an issue after 24 hours though and I can review this again for you Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team