An error has occurred You cannot make any changes
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- An error has occurred You cannot make any changes
An error has occurred You cannot make any changes
26-02-2021 10:45 AM
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An error has occurred
You cannot make any changes to your account while there is a phone order in progress.
I have had this error since the account was activated and cannot add call divert which I need for work.
Please can you fix this?
Re: An error has occurred You cannot make any changes
26-02-2021 2:07 PM - edited 26-02-2021 2:08 PM
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Hi Jon,
It looks like there are multiple call features stuck in awaiting activation. I've changed the state of them to active now and I've placed an order with Openreach so they should start working within 24 hours.
Re: An error has occurred You cannot make any changes
26-02-2021 3:01 PM
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Thank you
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