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“An error has occurred. You can't change your products for the moment..."

starman70
Interested
Posts: 1
Registered: ‎15-04-2020

“An error has occurred. You can't change your products for the moment..."

Hi,

I have recently decided to change my ‘Talk Anytime’ call plan. Since I changed my plan, I have been unable to make further changes to my account, as I am receiving the following message

“An error has occurred. You can't change your products for the moment, you already have a product change in progress.”

Can you advise how long it will take for my account to update, so I can make further changes to my account, or can you correct this error for me?

Many thanks for your help.

1 REPLY 1
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 25,368
Thanks: 9,245
Fixes: 1,481
Registered: ‎21-04-2017

Re: “An error has occurred. You can't change your products for the moment..."

Thanks for getting in touch @starman70 

Sorry for the issues with this. I've looked into this for you and I've added a reply onto a support ticket which you can view by going Here and I plan to follow things up too over there.

Let me know if you've got any further queries.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team